What our Customers say...

Fire Damage Testimonials

We again have been very happy with our service with SERVPRO.  

 All of the employees who have come to our home to help us through this difficult time have been so helpful. . . While it can be confusing to deal with so many different areas of service from mitigation to construction each who helped us was thoughtful, helpful, and kind. Listening to our needs. We are very thankful that SERVPRO was there to aid us. We are so grateful. 
— Maureen S. in Spokane, WA

"Thank you Gill and SERVPRO for taking care of the fire damage in my building. The clean-up and restoration was painless on my part and everyone on your team was polite and hard working.  I will recommend SERVPRO in the future if I have the chance – you may use me as a reference if you need one."

— Gina C., Business Owner in Spokane, WA

Service beyond belief! I had an issue with my bathroom, so I called SERVPRO who had originally done the work in my bathroom. The service manager was in my house three hours later, to look at the issue. Three hours later I had a service technician in my home, And two hours later the issue was resolved. I was so impressed that even though the warranty had passed, they fixed the problem with no questions asked. I would highly recommend them to any of my friends, thank you SERVPRO for your service.

— Julie G in Spokane, WA

SERVPRO of Northwest Spokane has been amazing to work with, they truly take care of everything. My project manager was just phenomenal and explained everything to me and kept me updated. I thank SERVPRO of Northwest Spokane for keeping the project moving despite hurdles from the insurance company...they not only met, but exceeded my expectations. 

— Freta L. in Spokane, WA

I have been so very impressed with SERVPRO of Northwest Spokane - everyone is hearing how great your company is as well as the individuals involved!

— Lorinda H. in Springdale, WA

"Oh my gosh, the original hardwood floors look so amazing!!!! The hardwoods look brand new! Thank you guys so much!! Wow!!!! Your entire crew is doing wonderful work! We can't wait to get back in this house - It's going to be amazing!"

— Tim W. in Spokane, WA

I truly appreciate all of the kindness shown to our family by SERVPRO of Northwest Spokane. I believe it is in part, helping me to slowly heal. I actually started sleeping through the night again, rather than waking up thinking about the house or fire - thank you!

— Angela W. in Spokane, WA

The home my father built, and I was raised in, caught fire on Christmas Eve. The fire started in a bedroom and completely destroyed the bedroom structure. The hallway was BLACK and the rest of the top floor had severe smoke damage. SERVPRO hauled and disposed of debris. They cleaned everything and I mean every little thing. They also did the rebuild portion of the bedroom. My father's house looked better then before and I am so grateful to Steve Knight. Thank you.

— Charlene in Spokane, WA